Why can’t I see the image on the canvas/screen?
With the newest Design Space upgrade (DS3) SVGs are sometimes imported at random sizes (smaller or larger). Customer service is
Why am I seeing “Your file includes unsupported text or pattern fills, for best results use a different file type” error?
With the newest Design Space upgrade (DS3) imported SVGs are hit or miss. Customer service is aware of this issue
How do I use the DXF files in Silhouette Basic Edition Software?
SECTION 1: Unzipping for PC If you know how to unzip and move to a new folder you can skip
How do I use these designs to print on iron on transfer paper?
♡ Open the PNG file from your download in any software that can open clipart. ♡ Adjust the size of
How do I work with the individual layers in your designs?
Most of our designs we sell consist of two or more layers. You will always know which designs have multiple
What is a zipped file and how do I open it?
Everything you purchase will be available to download in a compressed format, also known as a zipped file. Zipped files
What type of license do I get with my purchase?
You can use our SVG cut files on TANGIBLE items for PERSONAL and SMALL BUSINESS COMMERCIAL use, items for gifts
What if there was a problem with my order?
Please contact me immediately if you have any concerns or if you are having problems with your downloads.
Is there a Return Policy?
Due to the electronic nature of these files, we do not offer refunds, NO EXCEPTIONS. Therefore, please make sure you
When are the new products released?
I release new products regularly, but I don’t have a “set” product release schedule.